Starting Counselling: What to Expect

Deciding to start counselling can feel like a significant step.

You may feel hopeful that something could change, while also feeling nervous about speaking to someone you have not met before. You might be wondering what you will say, whether your problems are “serious enough”, or what will happen when you sit down for your first session.

These are all very natural concerns.

Counselling is not a test, and you do not need to arrive with a carefully prepared explanation of everything that has happened. You can begin exactly where you are.

You do not need to wait for a crisis

People come to counselling for many different reasons.

You may be experiencing anxiety, stress, grief, low self-esteem or difficulties within a relationship. Perhaps something has happened recently, or you may have been carrying certain feelings for a long time.

Sometimes, there is no single event to point to. You might simply know that you no longer feel like yourself, that life has become difficult to manage, or that you would like to understand your thoughts and feelings more clearly.

You do not need to be at breaking point before asking for support. Counselling can provide space to explore what is happening before things become overwhelming.

Making the first enquiry

The first step is usually to contact a counsellor by telephone, email or an enquiry form.

You do not need to explain your entire situation in your first message. A few simple words are enough. You might say that you are considering counselling and would like to arrange an initial conversation.

At Charlotte Wall Counselling, I offer a free introductory telephone or online conversation. This usually lasts around ten to fifteen minutes.

It gives you an opportunity to tell me a little about what has brought you to counselling, ask questions and find out more about the way I work. It is also a chance for us to consider whether I am the right counsellor for you.

You are not committing yourself to ongoing sessions simply by making an enquiry.

What happens during the first counselling session?

A first counselling session can feel different from an ordinary conversation.

Your counsellor may begin by explaining some practical aspects of working together. These can include:

  • Confidentiality and its limits
  • The length and frequency of sessions
  • Fees and payment arrangements
  • Cancellations and missed appointments
  • How information and notes are handled
  • How you can contact your counsellor

This is sometimes referred to as a counselling agreement or therapeutic contract. Although it may sound formal, its purpose is to make the relationship clear, safe and dependable.

At Charlotte Wall Counselling, a full session lasts for up to fifty minutes. During our first session, we will begin to explore what has brought you to counselling and what you might hope to gain from it.

There is no pressure to tell me everything at once.

What should I talk about?

You can talk about whatever feels most important to you.

You may begin with something that happened that week, a relationship that is troubling you, a feeling you cannot seem to shift or a pattern that keeps repeating. You might also begin by saying that you do not know where to start.

That is perfectly acceptable.

Silence is also allowed. You do not need to fill every moment or produce an immediate answer to every question. Sometimes, taking a little time to notice what you are feeling can be an important part of the process.

Counselling gives you an opportunity to speak honestly without needing to protect, reassure or take care of the person listening to you.

Will my counsellor tell me what to do?

Different counsellors work in different ways.

My work is grounded in the person-centred approach. This means I will not take control of the session, issue instructions or tell you how you should live your life.

Instead, I will listen carefully and without judgement. I may reflect something I have noticed, ask a question or help you look at an experience from another perspective.

The purpose is not for me to make decisions on your behalf. It is to help you understand yourself more fully so that you can identify what feels right for you.

You remain in control of what we discuss and the pace at which we work.

What if I become emotional?

It is understandable to worry about becoming upset in front of another person.

You might cry during counselling, but you might not. You may feel angry, relieved, uncertain or emotionally tired. You might even find yourself laughing at times.

There is no correct way to respond.

A counselling room is a place where feelings can be acknowledged rather than hidden or hurried away. Your counsellor will be used to sitting alongside difficult emotions and will not expect you to apologise for having them.

Equally, you will never be pressured to discuss something before you feel ready.

Is everything confidential?

Confidentiality is an essential part of counselling and helps create the trust needed to speak openly.

Your counsellor should explain how confidentiality works and any circumstances in which information might need to be shared. These limits should be discussed clearly at the beginning rather than left for you to guess.

You can ask questions about confidentiality at any point.

What if the first session feels awkward?

Meeting somebody new and discussing personal experiences may feel unfamiliar at first. There can be moments of uncertainty while you and your counsellor begin to understand one another.

This does not necessarily mean that counselling is going badly.

A strong therapeutic relationship often develops gradually. You may need a little time before you feel fully comfortable or before you understand how you would like to use the sessions.

However, you should feel listened to, respected and emotionally safe. It is always appropriate to tell your counsellor when something does not feel helpful or when you are unsure about part of the process.

How quickly will counselling help?

Counselling is not usually a quick set of instructions or an instant solution.

Some people feel a sense of relief after speaking openly for the first time. For others, change happens more gradually as they begin to recognise patterns, understand their needs and respond differently to difficult situations.

There may also be sessions that feel challenging. Talking about something painful can sometimes bring emotions closer to the surface before they begin to feel more manageable.

Progress does not always move in a straight line. A quieter session or a difficult week does not mean that the work has stopped being valuable.

A few things to remember before your first session

You do not need to prepare a speech.

You do not need to tell your complete life story in fifty minutes.

You are allowed to ask questions.

You are allowed to take your time.

Most importantly, you do not need to become a different version of yourself before you arrive.

Counselling begins with the person you are today.

Taking the first step

Starting counselling can feel daunting, but you do not have to understand the whole process before making contact.

An initial conversation can help you decide whether counselling feels right for you and whether you feel comfortable with the counsellor you are considering.

I offer person-centred counselling from my practice in Warfield, near Bracknell, as well as online sessions for clients who prefer to meet remotely.

To ask a question or arrange a free introductory conversation, please get in touch through the Charlotte Wall Counselling contact page.